Last updated: 20 August 2026

Ajhuie Books Store & Photostat ("Ajhuie", "we", "us" or "our") respects your privacy. This Privacy Policy applies when you visit ajhuie.com, create an account, place an order, upload a document for printing, contact us or otherwise use our services.

1. Information We Collect

Depending on how you use our services, we may collect:

• Account information: name, email address, mobile number and encrypted password.
• Order and delivery information: billing or shipping address, pincode, city, state, order items, invoice details and order history.
• Payment information: payment status, transaction reference and payment method. Online payments are processed by our payment gateway provider; we do not store complete card, UPI PIN or banking credentials.
• Printing service information: documents you choose to upload, print preferences, number of copies and delivery details. Please do not upload unnecessary confidential or sensitive personal information.
• Communications: messages, support requests, return requests, reviews and other information you send to us.
• Technical information: IP address, browser, device type, operating system, pages visited, referring URL, cookie identifiers and website activity.

2. How We Use Your Information

We use information to:

• Create and secure your account, send and verify OTPs, and provide login support.
• Process payments, orders, printing requests, invoices, shipping, delivery, returns and refunds.
• Save delivery addresses and order history so returning customers can check out more easily.
• Provide customer support and send service-related order or account communications.
• Prevent fraud, misuse, payment abuse and security incidents.
• Improve website performance, products, search results and customer experience.
• Measure advertising and marketing performance where the applicable tracking service is enabled.
• Comply with legal, tax, accounting and regulatory obligations.

3. Cookies and Tracking Technologies

We use essential cookies for login sessions, cart, checkout, security and website preferences. We may also use analytics or advertising services such as Google Analytics, Google Ads and Meta Pixel when enabled. These providers may receive cookie identifiers, device information and website activity under their own privacy policies. You can control non-essential cookies through your browser settings, although disabling essential cookies may prevent parts of the website from working correctly.

4. When We Share Information

We do not sell or rent your personal information. We may share only the information reasonably necessary with:

• Payment gateways and banks to process or verify a payment.
• Courier and logistics partners to deliver, track, return or replace an order.
• Email, OTP, hosting, analytics, advertising and technical service providers that support our website.
• Professional advisers, regulators, law-enforcement agencies or government authorities where required by law or necessary to protect legal rights and prevent fraud.
• A successor organization if our business is reorganized, merged or transferred, subject to applicable privacy obligations.

5. Document Uploads for Printing

Uploaded files are used to provide the printing service requested by you and for related order support. Access should be limited to authorized personnel and service providers who need it to fulfil the order. Files may be retained for the period reasonably required for fulfilment, support, dispute handling, security or legal compliance. You may contact us to request deletion; we will act where deletion is technically possible and not restricted by a legal or legitimate record-keeping requirement.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including account operation, order fulfilment, customer support, fraud prevention and legal, tax or accounting requirements. Retention periods may differ depending on the type of record.

7. Data Security

We use reasonable administrative and technical safeguards, including encrypted connections and access controls, to protect information. Passwords are stored in hashed form. However, no internet transmission or storage system can be guaranteed to be completely secure, so customers should use a strong, unique password and keep OTPs and account credentials private.

8. Your Choices and Rights

You may review or update applicable account and delivery information through your account or during checkout. You may also contact us to request access, correction or deletion of personal information, or to raise a privacy concern. We may verify your identity before completing a request and may retain records where required for completed transactions, fraud prevention or legal compliance.

9. Children's Privacy

Our online purchasing services are intended to be used by adults or with the involvement of a parent or legal guardian. We do not knowingly collect personal information from a child in violation of applicable law. A parent or guardian who believes a child has provided personal information may contact us.

10. External Links

Our website may contain links to third-party websites. Their privacy practices are controlled by their own policies, and we are not responsible for the content or privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy when our services, technology or legal requirements change. The revised policy will be posted on this page with an updated date. Material changes may also be communicated through the website or another appropriate method.

12. Contact Us

For privacy questions or requests, contact us at ajhuieofficial@gmail.com or through the contact details available on ajhuie.com.